Support

Questions, bugs, purchase problems or privacy requests: email support@embergaming.studio. We usually reply within 2 business days.

Tell us your pilot name or player ID and the device you play on. Never send a password, payment-card details or identity documents.

Quick answers

Moving to a new phone? Link Google or Apple sign-in in the game, or keep your recovery code, then sign in on the new device.
Purchase missing? Use Restore purchases in the game, then email us the store receipt.
Refunds are handled by Google Play or the App Store under their rules.
Playing a friend's course? Ask them for the map code and enter it in the game to fly the exact same map and difficulty.
Delete your data. See Delete account. Parents and guardians can ask us to delete a child's account: use the subject "Flumpling parent request".

Ember Gaming LLC, 14534 S Abbott Rd E, Homer Glen, IL 60491, United States.